Terms & Conditions

By using this website and our services you agree to the following terms.

Appointments

Please let us know at least 24 hours in advance if you need to cancel or reschedule. Missed appointments may incur a charge.

Glasses & contact lens orders

Made-to-measure spectacle and contact lens orders are non-refundable once production has started. We will always do our best to resolve any issue with comfort or vision.

Website

Information on this website is provided for general guidance only and does not replace professional clinical advice.